From raw ingredient to your patient's hands — seven documented steps.
This is the same process we'd show a state inspector. We publish it because we believe prescribers deserve to know exactly what happens to a prescription after they send it.
Prescription verification
A pharmacist reviews every order for appropriateness, dose and interactions, and confirms prescriber licensure. Questions go back to your office the same day.
Ingredient sourcing
Active ingredients come only from FDA-registered suppliers with a supplier certificate of analysis. We do not buy from brokers or research-chemical vendors.
Receipt and identity check
Each incoming lot is quarantined, logged and identity-verified before it is released to compounding.
Compounding in the right room
Non-sterile work in the USP 795 room, sterile in the ISO 7/ISO 5 USP 797 suite, hazardous drugs in the negative-pressure USP 800 containment room.
Independent testing
Sterile lots go to a third-party lab for potency, sterility and endotoxin. Non-sterile preparations are tested on a documented rotating schedule.
Pharmacist release
Nothing ships until a pharmacist reviews the test results, the compounding record and the final label against the original prescription.
Cold-chain delivery and traceability
Tracked shipping with temperature indicators. The lot number on the label links back to every step above, available to prescriber and patient.